Terms and Conditions

 
Travel  Terms  &  Conditions
Your use of this Site signifies your agreement to these terms and conditions ("Terms").  If you do not agree to these Terms, please do not use this Site.  We reserve the right to make changes and corrections to this Site at any time, without notice.
CONTRACT
Terms & Conditions, Consumer Disclosure Notice, Release of Liability, Waiver, Assumption of Risks, and Arbitration Agreement
 
PLEASE READ THIS NOTICE. IT CONSTITUTES PART OF YOUR CONTRACT FOR TRAVEL RELATED SERVICES. PLEASE CHECK YOUR DOCUMENTS WHEN YOU RECEIVE THEM. CALL GLOBAL HEALTH IMPACT IF YOU HAVE ANY QUESTIONS. MOST FARES INVOLVE RESTRICTIONS. CHANGING CARRIERS/SUPPLIERS OR FLIGHTS COULD RESULT IN THE AIRLINE/SUPPLIER DEMANDING AN INCREASED FARE. CHECK WITH THE SUPPLIER, OR YOUR TRAVEL ADVISOR BEFORE MAKING ANY CHANGES.
I. SCOPE OF CONTRACT
 
Global Health Impact LLC. (GHI) is acting as an intermediary or a mere agent between TRIPS and, our Clients/Travelers, therefore GHI , shall not be responsible for breach of contract, failure to comply with any laws such as the Americans with Disabilities Act (ADA), or any intentional or negligent actions or omissions on the part of such TRIPS, which result in any loss, damage, delay, inconvenience or injury, or death to travelers or travelers' companions or group members. Client/traveler is responsible for their own personal conduct and behavior at all times during the period of travel in regard to all activities, including avoiding alcoholic consumption and agency shall bear no responsibility for any actions in regard thereto. Unless the term "guaranteed" is specifically stated in writing on your tickets, invoice, or reservation itinerary from the supplier(s), GHI does not guarantee any of such rates, bookings, reservations, connections, scheduling, or handling of baggage or other personal effects. GHI does not own or operate any hotels, shore excursions, tours, transportation providers, cruise lines, vessels, airlines, travel protection companies, attractions, or other travel-related Suppliers who provide goods and/or services for the Client’s/Traveler’s trip. Client/Traveler acknowledges and agrees that GHl shall not be responsible for any loss, damage, delay, inconvenience, or injury to Client/Traveler, or group members, as a result of a breach of contract, act or omission, whether willful or negligent, criminal or otherwise, of any person, other than GHI or its direct employees/advisors, including but not limited to these Suppliers, their employees, agents, servants, or representatives. TRIPS reserve the right to deviate from the direct, customary and/or scheduled route or itinerary for any reason, without limitation and without notice. Client/Traveler acknowledges and agrees that GHI is not responsible for TRIP deviations, delays, cancellations, mandated overnight stays, missed connections, or any other condition beyond its control. GHI is not liable for any loss due to Client’s/Traveler’s gambling and is not responsible for any purchases made while on the trip. Travelers have done due diligence, are aware of the quality of the hotel accommodations chosen and agree that GHI will not be held responsible if they are not satisfied.  Please see all Terms and Conditions incorporated herein, and attached hereto.  Traveler has acknowledged that they have taken note of these Terms and Conditions before making a booking with GHI.
II. RISKS, CANCELLATIONS, AND INSURANCE
Traveler assumes complete and full responsibility for, and hereby releases Global Health Impact LLC. from, any duty of checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel. However, we specifically recommend that U. S. Citizens traveling internationally, including travel to Canada, Mexico or the Caribbean, do so with a valid U. S. Passport. For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the U.S. State Department, (202) 647-5335 https://travel.state.gov/content/travel.html.  For medical information, please refer to the U.S. Centers for Disease Control (CDC), (404) 332-4559 or use their fax information service at www.cdc.gov/travel (404) 332-4565.
 
Global Health Impact shall not be responsible for any injuries, losses or damages in connection with terrorist activities, social or labor unrest, mechanical or structural integrity of air, sea, and ground transportation and accommodations, diseases, viruses, local laws, terrorist acts, climatic conditions, Acts of God, delays, changes or cancellation of travel due to weather conditions, hotel services, accidents or health related problems before or while in-transit to (e.g., an accident on the way to a trip), during, and after a trip, or any other actions, omissions, or conditions outside of Global Health Impact LLC. control.
 
If travel plans are delayed or cancelled for any reason there will be no refunds issued by Global Health Impact, except in those circumstances where Global Health Impact has issued its own schedule of cancellation, applicable to all or a portion of a booking. Please note that a ‘trip’ or ‘booking’ often consists of multiple components, each of which may carry its own cancellation penalties (example: an airline ticket, a pre-trip hotel night, a multi-day adventure vacation by a tour operator, a post-trip extension designed by GHI, all of which may be subject to a different set of cancellation policies). You will be provided with the individual cancellation policies to the extent that these are available in a distributable format, for your records, but GHI is not responsible for this policy distribution. Clients are responsible for obtaining the applicable policies, either by contacting GHI and requesting a copy (if available, otherwise it will be verbally delivered) or by consulting the individual suppliers and/or their catalogs. No refund(s) will be issued for cancellations due to actual or threatened terrorist events. Furthermore, there will be no refunds due to fear of travel from actual or threatened terrorist, health, political or other similar events.
 
Agency bears no responsibility for travel related COVID-19 requirements that may be imposed by cruise lines, airlines, hotels, or other travel related 3rd party suppliers and/or governments which may be subject to change at any time. Agency shall make its best effort to convey information from said sources that may be related to the individual booking of client including required vaccinations, COVID-19 testing prior to departure or on arrival, face mask coverings, and quarantines. Client is responsible for verifying the rules of each supplier and checking the website of said supplier on a frequent basis as Agency is not responsible for 3rd party supplier changes. Agency may charge a non-refundable fee should client request assistance with changes to itinerary, and client agrees to pay said charges.
 
It is the traveler’s responsibility to protect their purchases and Travel Insurance is strongly recommended. Traveler is advised to obtain appropriate insurance coverage against these risks.  Global Health Impact has information regarding some forms of travel insurance. Traveler's retention of tickets, reservations, or bookings after issuance shall constitute consent to the above and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.
 
It is the traveler’s responsibility to protect their purchases, and Travel Insurance is strongly recommended. Traveler is advised to obtain any and all coverages prior to travel tour (e.g. medical, disability, travel insurance).
 
By embarking upon his/her travel, Traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of the above risks provided herein, as well as possible travel industry bankruptcies, pandemics and medical and climatic disruptions, and the possibility traveler may be unable to travel as scheduled because of personal emergency.  Traveler also assumes all risks for any participation in a nominal risk or high-risk activity.
 
Traveler acknowledges that Global Health Impact cannot control the cancellation fees assessed by the Tour Operators or other third party’s cancellation fees that may be assessed nor control issuance of vouchers in lieu of cash. Traveler understands that should Traveler initiate any chargeback with Traveler’s credit card company to avoid previously agreed upon fees Global Health Impact will utilize all rights and remedies under the laws of the State of Florida to uphold previously agreed contractual provisions. Traveler understands that GHI does this because third parties seek payment directly from GHI. The cancellation fees do not cease to exist in the event of a chargeback. Thus, GHI will be prompted to pursue litigation and incur attorneys’ fees and costs which will be included in addition to all cancellation fees. Client also agrees that by authorizing GHI to act as Client’s/Traveler’s agent, Client/Traveler will not, except in the event of actual fraud, initiate a “chargeback” for travel services purchased on his/her behalf by GHI and/or it’s advisors in lieu of receiving a refund from the travel supplier. For purposes of these Terms & Conditions, a “chargeback” is a request to reverse payments made through a Client’s/Traveler’s credit card provider. Should Client/Traveler initiate and receive a refund by initiating a chargeback, and said chargeback results in a loss of funds or financial harm for GHI or it’s advisors, GHI and/or it’s advisor(s) will take action to collect any lost funds and any associated costs related to the chargeback directly from the Client/Traveler.
 
 
 
III. ALTERNATIVE DISPUTE RESOLUTION
 
 
Global Health Impact desires to maintain friendly relationships with its clients (Traveler, agents, sellers, hospitals, churches, partners, etc.).  In order to provide for a mutually beneficial relationship, GHIl has established an alternative mediation program in the event of a misunderstanding or dispute between Global Health Impact and its clients:
 
If a dispute arises out of or relates to this contract, or breach thereof, and if the dispute cannot be settled through negotiation, the parties agree first to try in good faith to settle the dispute by mediation administered by the World Travel Dispute Center under the applicable guidelines as established by International Forum for Travel and Tourism (IFTTA) before resorting to arbitration, litigation, or some other dispute resolution procedure. If mediation is not successful, the parties will settle by binding arbitration administered by the World Travel Dispute Center under the applicable guidelines as established by IFTTA. Judgment on the award rendered by the arbitrator(s), or written agreements of the parties, may be entered in any court having jurisdiction thereof or written agreements of the parties. If litigation is necessary to enforce this agreement, the prevailing party(s) shall receive costs and attorney’s fees. In the event that an IFTTA qualified mediator or arbitrator is unavailable, both parties agree to the submission of the dispute to a mutually acceptable dispute resolution service.
 
The issuance of any tickets, reservations, or bookings by Global Health Impact is done on the express condition that: 1. Global Health Impact shall not be responsible for any changes in fares, rates, charges, or prices initiated by the carrier(s) or supplier(s) of services, and 2. Global Health Impact LLC shall not be responsible for any damages resulting from cancellations, changes, or disruption of any services and/or for refunds of monies already paid or transmitted to any carrier or supplier of services.
 
Traveler’s initial retention of tickets, reservations, or bookings after issuance shall constitute a consent by customer, on his/her behalf and on behalf of his/her traveling companions, to the above.
 
Nothing agreed to herein by the customer is meant to interfere with customer's legal rights against any carrier(s) or supplier(s) of services.
 
The payment of the required deposit or any partial or full payment for a reservation on the chosen trip shall constitute consent to all provisions of this Terms & Conditions statement as well as the provisions listed in the general Global Health Impact terms and itinerary details document(s), as well as in the trip-specific GHI policy on payments, cancellations & refunds, as well as all provisions contained in any brochures, trip descriptions, and/or itineraries, or other forms of collateral provided to the client in conjunction with a booking.  These provisions are hereby incorporated by reference in this Disclosure Notice, and clients are advised to take note of them.
 
Global Health Impact is acting as a mere agent for suppliers as stated above and its agents, partner sites, and employees, shall not be responsible for personal injury or property damage, loss or delay, or change of itinerary incurred by any person or tour participant arising out of the act of negligence of any direct or supplemental air carrier or other person or entity engaged in transporting the passenger, hotel or other person rendering any of these services, or accommodations being offered in these trips; nor shall Global Health Impact LLC be responsible for any injuries or death. GHI is not responsible for damages, loss, or delay in any means of transportation or by reason of any event beyond the actual control of GHI or of any agent or supplier or due to force majeure.
The right is reserved to decline or accept or to retain any person as a member of a trip; change a trip from ‘provider lead’ by GHI, to ‘partially guided’ by GHI or by a replacement escort, to ‘unescorted’ by GHI or by a replacement guide, should circumstances preclude the designated GHI escort or replacement escort from accompanying the trip for whatever reason; or to cancel a trip outright due to low passenger sign-up numbers, illness of a service provider, supplier default, partner site hardship or any other circumstances beyond the control of Global Health Impact LLC.
 
If the contract between Global Health Impact and the passenger, on the one hand, and/or the contract between Global Health Impact and the designated partner, on the other hand, is cancelled by the tour operator for any reason whatsoever, all partial or full payments made for the trip will be subject to the supplier’s terms and conditions, along with that of the fee.
 
The right is reserved to substitute hotels of similar category (if available) or change schedules without prior notice should circumstances so demand. In the event of a change in the itinerary necessitated by factors or conditions beyond the actual control of Global Health Impact, no refund can be made nor will credit be allowed or refund given for any services provided in the itinerary should any such services not be utilized by traveler(s) or tour members. We reserve the right to alter any itinerary, arrangement(s), or date(s), if it becomes necessary or advisable, and each trip participant(s) agrees to pay additional expenses required by such alternative(s), if any. All prices are subject to change without notice. Availability of refunds for air transportation included in a tour and additional transportation costs for a person who does not utilize an air transportation part of the tour will vary with the type of transportation and the point at which transportation is not used and shall be made at the sole discretion of GHI. All rates quoted in the description(s)/itinerary(ies)/brochure(s) are based on the current carrier tariffs and current international exchange rates and are subject to adjustment without prior notification in the event of changes therein, and any increase resulting from such adjustment shall not modify the cancellation provisions in the tour description/itinerary/brochure or the trip reservations and details from accompanying this disclosure notice.
 
All parties hereby consent to the jurisdiction of all state and federal courts sitting in Polk County, State of Florida, and agree that venue for any such action shall lie exclusively in such courts without regard to choice of law principles, and agrees that such courts shall be the exclusive forum for any legal actions brought in connection with this Agreement or the relationships among the parties hereto.
 
RELEASE DISCHARGE AND HOLD HARMLESS AGREEMENT
 
Client acknowledges to have carefully read the above paragraphs as well as the Trip Reservations and Details provided in the itinerary by Global Health Impact and/or applicable suppliers, including the information regarding cancellations and refunds, and by signing below, fully agrees to all stated conditions therein. I DO HEREBY EXPRESSLY AGREE TO FOREVER RELEASE, DISCHARGE AND HOLD Global Health Impact LLC and its board members, employees, , directors, partners, affiliated companies, and subcontractors HARMLESS against any and all liability, actions, causes of action, debts, suits, claims, and demands of any and every kind and nature whatsoever which I now have or which may hereafter arise out of or in connection with my trip or participation in any activities arranged for me by Global Health Impact and its agents, employees, associates,  suppliers, affiliated companies, or subcontractors. THE TERMS OF THIS AGREEMENT SHALL SERVE AS A COMPLETE RELEASE AND EXPRESS ASSUMPTION OF RISK for myself, my heirs, assignees, administrators, executors, and all members of my family, including any minors accompanying me. I HAVE READ AND FULLY UNDERSTAND THE PROVISIONS AND THE LEGAL CONSEQUENCES OF THIS RELEASE AND ASSUMPTION OF RISK, AND I HEREBY AGREE TO ALL OF ITS CONDITIONS. I ACKNOWLEDGE THAT GOULDS TRAVEL HAS RECOMMENDED THAT I HAVE MY ATTORNEY REVIEW THIS RELEASE PRIOR TO MY SIGNING IT. I further agree that any legal dispute involving these travel services is subject to the ALTERNATIVE DISPUTE RESOLUTION CLAUSE herein but that in the event that any legal action shall necessitate the use of a court(s) the action shall be heard only by the courts of Polk County, Florida, U.S.A.  I acknowledge that in calculating the cost of the tour or trip, Global Health Impact has relied on my consent to these terms and on their enforceability. In the absence of this Release, the tour/trip cost would have been higher, or, alternatively, Global Health Impact would be unable to offer these services to me. I fully understand that this is a legally binding and enforceable contract and sign it of my own free will.
 
I agree that if any portion of this agreement is found to be void or unenforceable, the remaining portions shall remain in full force and effect.